Returns

If it is not for you

Tell us on WhatsApp. An opened jar, bottle or bar is accepted, and the money comes back to you as money, not as store credit. There are no conditions on results and no consultation to sit through.

If something arrives damaged

Send us a photograph on WhatsApp the day it arrives, and we replace it or refund it, whichever you prefer.

How refunds are paid

Refunds go back the way you paid, once we have agreed the return on WhatsApp.